Through collaborative leadership, APP drives improved quality, enhanced operational efficiency, and positive patient relationships.
Identification Alert Improvement
Performance Score Increases
Striving for Exceptional Patient Care Experience - ALWAYS
TRIAGE AND ACUITY
Today’s hospital emergency departments are finely-tuned, community healthcare centers. Aligning the supply and demand for emergency care while improving patient satisfaction is a challenge. Leveraging LEAN principles, APP drives hospitals ED efficiency, service and quality improvement.
20 minutes or less:
Time from arrival to provider
120 Minutes or less:
Time from arrival to being
seen to determining what is wrong
The fact that they came to the table, and really listened to me when I called and asked them to help us in the middle of a crisis meant a great deal. With Tony, you call he’s always available. They really addressed our needs.
Louis Bass, CEO Healthcare Authority City of Anniston, Alabama
Providing quality care requires efficient workflows and industry best practice models. At the center of efficient care delivery is patient satisfaction. APP’s team-based care delivery redesigns ED triage processes, reduces door-to-provider times and reinforces patient-centered communication and care coordination.
150 Minutes or less:
Arrival to decision and execution to admit or send home
210 Minutes or less:
Admission to the floor
Since taking over our ED, APP has done a remarkable job of improving patient satisfaction and ED operation metrics.
Dr Hal Naramore, CMO Blount Memorial Hospital
PHYSICIAN TURNOVER AND RETENTION
One of the greatest challenges ED’s face is emergency physician turnover; the demands for flexibility, choice and competition are at an all-time high. APP’s Transformational Leadership Model targets the right individuals, the right skills and the right temperament to fit the model.By investing in and successfully developing team-based leadership, hospital partners improve ED physician retention and strengthen communication, creating a culture of continuous improvement. Leveraging LEAN principles, APP drives hospitals ED efficiency service and quality improvement.
The average annual revenue lost when 1 ED physician leaves
The cost to attract and retain an ED physician
APP was so thorough about the transition process, and they pulled it off exactly as they said they would. They accomplished in four months what our other provider wasn’t able to do in three years.